Privacy Policy

Velovita is committed to safeguarding the privacy of our Site visitors; this privacy policy sets out how we will treat your personal information.

1. What information do we collect?

We may collect, store, and use the following kinds of personal data:

  1. Information about your visits to and use of this Site;

  2. Information about any transactions carried out between you and us on or in relation to this Site, including information relating to any purchases you make of our products; and

  3. Information that you provide to us for the purpose of registering with us and/ or subscribing to our Site services and/or email notifications.

2. Information about website visits.

We may collect information about your computer and your visits to this Site such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this Site, to improve the Site’s usability, and for marketing purposes. We use cookies on this Site. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may also use that information to recognize your computer when you visit our Site, and to personalize our Site for you. Most browsers allow you to refuse to accept cookies. This will, however, have a negative impact upon the usability of many websites, including this one.

3. Using your personal data.

Personal data submitted on this Site will be used for the purposes specified in this privacy policy or in relevant parts of the Site. In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:

  1. Improve your browsing experience by personalizing the Site;

  2. Send information (other than marketing communications) to you which we think may be of interest to you by post or by email or similar technology;

  3. Send to you marketing communications relating to our business which we think may be of interest to you by post, email or similar technology (you can inform us at any time if you no longer wish to receive marketing communications to be sent by emailing us at support@velovita.com).

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

4. Antispam Policy.

Newsletter Subscriber
A registered user is added to our Newsletter Subscribers database when enrolling as a customer (nonmember) or Member. After completing our enrollment process the user becomes a Newsletter Subscriber. Our email communications with our Newsletter Subscribers is based solely on their permission.

What Is Spam?
Spam is unsolicited email also known as Unsolicited Commercial Email (UCE). It involves emails sent to users who:

  1. Have no association with the sender;

  2. Have registered an account but not opted in to receive commercial emails; or

  3. Have previously opted in but then opted out of receiving commercial emails Spam is also email communications without a valid reply-to address.

Email Communications.
Velovita does not send spam - ever. The goal of our existing email communications is to inform our Newsletter Subscribers of the new updates and promotions which are published on a regular basis. Our Newsletters include the links to our new products, information about promotions and latest news from the field. We do not sell or distribute (for financial gain or for free) or otherwise disclose any Member or customer (nonMember) email addresses to any third parties except when legally required.

Every newsletter contains an Unsubscribe link at the top or bottom of the message.


Necessary Communication.
There are situations which by their own nature require us to send you emails. These include:

  1. Sending a message to your email box with the link to update your account at Velovita;

  2. Sending you invoices for each purchase transaction made on our Site;

  3. Sending you emails concerning technical, legal and support matters; and

  4. Sending a SMS (Text) to your registered phone with Velovita.

Please make sure you add Velovita emails to your list of approved email addresses in your email application. When you do not receive expected emails from Velovita, check your spam folder.

5. Other disclosures.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

  1. To the extent that we are required to do so by law;

  2. In connection with any legal proceedings or prospective legal proceedings; or

  3. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and mitigating losses).

Except as provided in this privacy policy, we will not provide your information to third parties.

6. International data transfers.

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

7. Security of your personal data

We will take reasonable precautions to prevent the loss, misuse, or alteration of your personal information. Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet. We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. You are responsible for keeping your passwords confidential.

8. Policy amendments.

We may update this privacy policy from time to time by posting a new version on our Site. You should check this page occasionally to ensure you are familiar with any changes.

9. Your rights.

You may instruct us to provide you with any personal information we hold about you. You may instruct us not to process your personal data for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt- out of the use of your personal data for marketing purposes. You can also instruct us not to use your personal data for marketing purposes by email (to support@velovita.com) at any time.

10. Third party websites.

The Site may contain links to other websites. We are not responsible for the privacy policies of third-party websites.

11. Financial Information.

The Site does not store your credit card and payment details on our server. The Site retains details of your purchases and purchased products in your account, but no sensitive details relating to your payment methods are stored or handled by Velovita.

12. Changes to this Privacy Policy.

Velovita Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

13. Choice of Law and Venue

The laws of the United States, State of Florida apply to this Agreement (without regard to Florida’s conflict of law principles that would cause the application of any other jurisdiction’s laws) and will specifically not be governed by the United Nations Conventions on Contracts for the International Sale of Goods, if otherwise applicable. Any dispute between you and us must be brought before state or federal courts located in Broward County, Florida within ninety (90) days after the occurrence of the facts giving rise to the cause of action, otherwise the cause shall be forever barred. You hereby consent and submit to the exclusive personal jurisdiction and venue of the courts located in Broward County, Florida for any cause of action relating to or arising under this Agreement or the Site.

14. Notice to Users Residing in the European Union

With respect to Users residing in the European Union (“EU”), the terms “Velovita,” the “Company”, “we” or “us” shall also include Velovita B.V., a Dutch limited liability company located at Amsterdamse Bos, De Cuserstraat 93, Amsterdam, 1081 CN. Additionally, your rights regarding the provisions in this Agreement shall be governed by EU law. In the event of any conflict between these Terms of Use and EU law, EU law shall govern.

15. Contact.

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to support@velovita.com.